Privacy Policy | bold. Property Group

Last updated: 1 January 2026

1. About This Policy

Bold Property Group Pty Ltd (ABN 00 000 000 000) ("Bold", "we", "us", "our") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy describes how we collect, hold, use, and disclose your personal information.

2. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and postal address
Financial information relevant to property acquisition (budget, borrowing capacity, investment objectives)
Property preferences and search criteria
SMSF details where relevant to our engagement
Identification documents as required by law
Website usage data, IP addresses, and browser information
Communication records including emails, phone calls, and meeting notes

3. How We Collect Information

We collect personal information through:

Direct interactions—when you contact us, complete a form, or engage our services
Our website—through contact forms, cookies, and analytics tools
Third parties—referral partners, financial advisers, or legal representatives acting on your behalf
Publicly available sources—property records, company registers, and similar databases

4. How We Use Your Information

We use your personal information to:

Provide our buyer's advocacy and property acquisition services
Communicate with you regarding your property search and acquisitions
Conduct property research, due diligence, and market analysis
Process transactions and coordinate with third parties involved in property acquisition
Send you market updates, property alerts, and service information (with your consent)
Comply with legal obligations, including anti-money laundering and counter-terrorism financing requirements
Improve our services and website experience

5. Disclosure of Your Information

We may share your personal information with:

Real estate agents, vendors, and their representatives in the course of property acquisition
Legal practitioners, conveyancers, and settlement agents
Financial institutions, mortgage brokers, and valuers
Building inspectors and other due diligence service providers
Your nominated accountant, financial adviser, or SMSF administrator
Government authorities where required by law
IT service providers and cloud hosting providers who assist in operating our business

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include encrypted data storage, access controls, secure communication channels, and staff training on privacy obligations.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage cookie preferences through your browser settings. We use analytics services to understand how visitors interact with our website, which helps us improve our content and services.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal obligations)
Opt out of marketing communications at any time
Lodge a complaint if you believe your privacy has been breached

9. Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal obligations. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

Privacy Officer
Bold Property Group Pty Ltd
Level 12, 180 Collins Street
Melbourne VIC 3000
Email: [email protected]
Phone: +61 3 9000 1000

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.