Terms of Service
Important legal terms governing your use of our services
Important legal terms governing your use of our services
These Terms apply to your use of the Bold Property Group website. They do not replace any signed engagement letter or buyer's advocacy agreement. If there is an inconsistency between these website Terms and a signed Engagement Agreement, the signed Engagement Agreement controls for the services covered by that agreement.
Welcome to Bold Property Group. These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Bold Property Group ("we," "us," "our," or "Bold Property Group").
By accessing our website, engaging with our services, or entering into a formal engagement agreement with Bold Property Group, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you may not use our services.
These Terms apply to all interactions with Bold Property Group, including but not limited to: website access, consultations, property sourcing services, buyer's advocacy services, due diligence reporting, and negotiations conducted on your behalf.
Bold Property Group provides independent buyer's advocacy and property sourcing services to residential and commercial property investors throughout Australia. Our role is to act as your advocate in the property acquisition process.
Bold Property Group provides property advice and market analysis only. Our services do NOT constitute financial planning, investment advice, or financial product advice under the Corporations Act 2001 (Cth). We do not provide advice on loans, mortgages, insurance products, or financial planning strategies.
You acknowledge that:
Before committing to any property purchase, you must:
To engage Bold Property Group, you must be:
Before commencing work, Bold Property Group will conduct a pre-qualification assessment to ensure suitability and verify your financial capacity. This assessment requires disclosure of:
We reserve the right to decline engagement if we are unable to verify your identity, financial capacity, or if your investment goals are outside our service scope.
All engagements must be formalised through a written Engagement Agreement that specifies:
The Engagement Agreement takes precedence over any general Terms. In the event of conflict between the Engagement Agreement and these Terms, the Engagement Agreement prevails to the extent of the inconsistency.
The scope of work is limited to the specific services outlined in your Engagement Agreement. Services outside this scope will be subject to separate quotation and agreement. We will not exceed our mandate without your express written instruction.
As a client, you agree to:
Fees are agreed in writing in your Engagement Agreement. Bold Property Group may charge:
Service fees are earned upon provision of services regardless of whether a property is successfully acquired. If you terminate the engagement before completing a purchase, remaining fees are not refundable unless otherwise agreed in writing.
All fees quoted are subject to the addition of Goods and Services Tax (GST) at the applicable rate unless stated otherwise.
If payment is not received within 14 days of the due date, Bold Property Group may:
Bold Property Group provides services on an "as is" basis. To the extent permitted by law, we disclaim all warranties, express or implied, including:
Subject to applicable consumer protection laws, Bold Property Group's total liability arising from or relating to these Terms, your engagement, or our services shall not exceed the total amount you paid for services in the 12 months preceding the claim.
In no event shall Bold Property Group be liable for:
We are not liable for any losses arising from:
These limitations do not apply to the extent prohibited by consumer protection law, including the Australian Consumer Law. If you are a consumer under the Australian Consumer Law, you may have rights that cannot be excluded, restricted, or modified.
All content on the Bold Property Group website, including text, images, logos, graphics, market reports, valuations, and other materials, is the intellectual property of Bold Property Group or its licensors and is protected by Australian copyright laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes only. You may not:
Market research, due diligence reports, valuations, and property strategies prepared for you are confidential and proprietary to Bold Property Group. You may not share these materials with third parties (including agents or competitors) without our express written consent.
Any information or content you provide to us may be used internally for service delivery, quality assurance, and compliance purposes. We grant you a non-exclusive licence to use our reports and recommendations only for your own property acquisition purposes.
These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles.
You agree that:
In the event of a dispute, the parties agree to attempt to resolve the matter informally through good faith negotiation. The disputing party must provide written notice to the other party specifying:
The parties will meet within 14 days to attempt resolution. If unresolved within 30 days, either party may escalate to formal dispute resolution.
Before commencing legal proceedings, the parties agree to attempt mediation before a mutually agreed mediator accredited by the Australian Dispute Resolution Association (ADRA). The party initiating mediation shall give 14 days' notice and propose three mediators for the other party to select from.
Each party shall bear its own costs of mediation, with the mediator's fees split equally unless otherwise agreed.
If disputes remain unresolved after good faith negotiation and mediation, either party may commence legal proceedings in the courts of Victoria without further requirement to pursue alternative dispute resolution.
Bold Property Group may terminate the engagement immediately if:
You may terminate the engagement by providing written notice to Bold Property Group. Termination is effective 7 days after notice unless otherwise agreed.
Upon termination:
Bold Property Group handles your personal information in strict accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
You consent to Bold Property Group:
When accessing our website, you agree not to:
Bold Property Group makes reasonable efforts to ensure website accuracy and availability. However, we do not warrant that:
Our website may contain links to external websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of external sites is at your own risk and subject to their own terms and conditions.
We may communicate with you via:
You agree to:
Bold Property Group may record telephone conversations with your knowledge for quality assurance and training purposes. By engaging our services, you consent to call recording.
Bold Property Group reserves the right to amend these Terms at any time by posting updated Terms on our website. Your continued use of our services following publication of amended Terms constitutes your acceptance of the amendments.
Material amendments that increase your liability or restrict your rights will be communicated directly to you via email, and you may terminate the engagement within 30 days if you do not accept the amendments.
If you have questions about these Terms, your engagement, or wish to report a dispute, please contact us:
Last Updated: April 2026
These Terms of Service are effective as of April 2026 and apply to all engagements commenced on or after this date. Previous versions of these Terms remain applicable to engagements commenced under prior versions unless otherwise agreed by both parties in writing.